Practical information

Identification card

You can get new ID cards as well as the prolongation of the existing ones at the UP Computer Centre. Information is found at 

Accommodation at dormitories

Information is found at


Medical care

There is a GP surgery on the Envelopa campus that students can use when they are away from home. The surgery is run by MOJE AMBULANCE, a. s., and is open on Wednesdays and Fridays from 13:30 to 17:30. In addition to the GP surgery, the J. L. Fischer College Health Centre (Block B, 1st floor, separate entrance from outside) also has a dentist's office,  gynaecological clinic and massage services. For more details see:

Students with the European Health Insurance Card (EU citizens) need to register at Všeobecná zdravotní pojišťovna and obtain their health insurance number before their first visit to the doctor.

In urgent cases, students are advised to go to the Accidents and Emergencies Department of the Olomouc University Hospital. The opening hours are from 3 pm to 7 am on week days and from 7 am to 7 pm at weekends. You must produce a proof of medical expenses insurance. If you need to go to hospital, take tram 1, 5 or 6 in the direction of “Nová Ulice” and get off at the “Fakultní nemocnice” stop.

For medical specialists and services, visit the main Olomouc healthcare centres such as:

Although the doctors do speak basic English, we recommend bringing a Czech-speaking friend along (your buddy).

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