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The Faculty of Arts UP factsheet


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Student Guide UPOL app

Mobile app for students and staff of Palacký University Olomouc. UPplication gives you detailed information regarding courses and their syllabi, regarding teachers, accommodation, information about how to spend your leisure time and more.


All details can be found on the Welcome Office UP website, Visa and residence permit, Non-EU students.

The information sums up the basic and most important facts and requirements. Always check the current conditions on the website of the Czech Ministry of Foreign Affairs and contact the nearest Czech embassy for updated and complete information.


It is the responsibility of each student to have their health insurance arranged for the entire time of their stay in the Czech Republic.

For details please see the Welcome Office UP website.


  • UP Dormitories

The university provides housing to students if required (the interest of the accommodation is included in the online application form for exchange mobility). The dormitories are situated within a 10-minute wa, the Neředín dormitories are at a distance of 20 minutes by tram. There are some single-rooms available, however most students share rooms with one or two other students.

For general information about dormitory accommodation, please see this link.

  • Privat

Another option is to find a shared apartment on Facebook: Spolubydlení UPOL - studentské bydlení v Olomouci (Co-housing at UPOL, student housing in Olomouc)


Do not overlook!


  • your mobility is longer than 3 months,
  • you stay outside of the dorms,
  • you are over 26 years old,

you are required to pay the City for garbage collection. Click here for more information.


OW is regularly organized one week before the official beginning of semester (classes) by the by the Palacký University Mobility Office in cooperation with Erasmus Student Network (ESN) UP Olomouc. You will be introduced to matters concerning the university, faculty and  departments.

More information about organization of the OW can be found here here.


Information on how to get to Olomouc can be found on the Welcome Office UP website.

Reporting your place of residence in the Czech Republic

Details can be found on the Welcome Office UP website.


UP ID Card

Students are required to have an identification card (ID card) during studies at UP. Students can choose either ISIC card with international validity or so-called standard blue ID card with Palacký University logo.

How to apply for UP ID card?

When you are enroled to study, you can apply for an identification card  UP after login into portal, please read the instructions here.

Decide between ISIC and standard UP card

  • ISIC is an international card that provides the holder with a variety of discounts and benefits.  With ISIC you can use all the services that UP provides such as registration at Accommodation and Dining facilities, borrowing services at  UP libraries the card also serves as a key to some classrooms/UP buildings.

  • Standard blue ID card with Palacký University logo is meant for students who do not want to have an ISIC card and for students of other types of study programs. It is valid only at the university. Blue ID card is meant for staff UP.


Use of ID card

  • Eat at student’s canteen
  • Borrow books in libraries
  • Copy and print
  • Access buildings or lecture rooms
  • Access the internet on computers in Zbrojnice and at faculties
  • Obtaining the DPMO (Olomouc City Transport) card
  • ID card to Research Library in Olomouc

 For more information and FAQ about ID cards please see the Identification Cards Office website.


Beverages and snacks are available at any time at the dorms front desks, but when you get really hungry, have a meal at one of the UP dining halls - Canteen (MENZA). The dining halls serve high quality Czech and international cuisine at very low prices. There are always at least 7 options of ready-to-serve and quickly prepared meals to choose from.

Dining online

Once you are logged in, click on the app Canteen. 

The English version is also available. Click on your profile on the top right.

Menza App

The application ‘MobilKredit2’ for Android is available (including the English version). To download go to this website.

User terminals

Food ordering terminals are in every canteen. The system is user-friendly. Select a language and place your ISIC card against the terminal, then select the date, canteen, and meal. By swiping the card once more you log out of the system.


  • At the Dormitories there is a medical company. The company calls MOJE AMBULANCE, a. s. There is avilable a general practitioner, a dentist, a gynecologist and massages.

Open hours:  Wednesday and Friday from 13:30 till 17:30

Address: J. L. Fischera, blok B, Šmeralova 10, 779 00 Olomouc, campus Envelopa

Tel: +420 581 074 200

  • Or you can contact Mrs. Darina Kaiprová, a general practitioner speaking English, Vojenská nemocnice Olomouc, address: Sušilovo nám. 5, 771 11 Olomouc. Before your visit Mrs. Kaiprová, write her an email to, with an attachment of a copy of your health insurace paper. Website

In urgent cases, students are advised to go to the Accidents and Emergencies Department of the Olomouc University Hospital. The opening hours are from 3 pm to 7 am on week days and from 7 am to 7 pm at weekends. You must produce a proof of medical expenses insurance. If you need to go to hospital, take tram 1, 5 or 6 in the direction of “Nová Ulice” and get off at the “Fakultní nemocnice” stop.

For medical specialists and services, visit the main Olomouc healthcare centres such as:

Although the doctors do speak basic English, we recommend bringing a Czech-speaking friend along (your buddy).

If you have difficulties finding a general practitioner, or a specialist, the General Health Insurance Company of the Czech Republic (VZP) should be able to find you one.


Facebook UP

Although the university Facebook page is in Czech, it is still very useful to subscribe, as it provides a ton of tips and news so that you do not miss out on any events: 


As part of the international student organization Erasmus Student Network, each year the ESN UP Olomouc,, is here for several hundred exchange students who choose to study at any of the eight faculties of Palacký University in Olomouc. There are volunteers who help you on the basis of students helping students. At the beginning of your study abroad, you will especially appreciate the buddy system and the afternoon programme of Orientation Week.


The buddy system called Papaya is based on communication between exchange students and Czech ‘buddy’ students. Buddies contact their foreign counterparts via email, advise them on how to reach Olomouc, answer their questions, pick them up at the station, take them to the dorms, etc. This system facilitates the foreigners’ integration into the Czech environment and is beneficial for both parties. To get your buddy, register at, fill in your profile and your Czech buddy will pick you. For further information please contact ESN UP at

UP Library – ZBROJNICE (armoury)

Palacký University Library provides in-house use for studying in the library and also loan services for studying outside of the library. Charge out services are limited to students of Palacký University, employees of university and other categories of users (eg. Graduates). Teachers and doctoral students participating in teaching can borrow even in-house use documents. As a library card works your ID card (ISIC). Self-service copying and printing machines are available at all library branches. The copying is a paid service based on ID card with a pre-paid credit.

Special Needs Centre

If you need assistance because of a physical disability, please contact the Support Centre for Students with Special Needs. The centre is at the Faculty of Education. Counselling is available on personal request. If need be, the counselling can take place outside the Centre’s premises.

Learning Czech

The Faculty of Arts provides a free course of Czech for Foreigners for international short-term students throughout the academic year. The course starts at the beginning of each semester. There are always courses for beginners, intermediate and advanced learners. Students who regularly attend the course, fulfil the tasks and pass the final exam are granted credits for the semester course.

Czech for Foreigners courses are offered by the Department of Czech Studies.

Czech language courses

Aside from Czech language courses designed for international short-term students, there are also tailored courses of Czech language for prospective international students, who are planning to join a BA or MA programme.

UPLIFT – Language School

The UPLIFT language school at the UP Faculty of Arts provides highest-quality language education to companies, students, academic workers, and the general public. In addition to common language courses, preparatory courses for internationally recognised tests in German (ÖSD) and English (IELTS) are offered. Apart from such commonly offered languages as English, German, French, Italian, Spanish, and Russian, even more exotic languages such as Chinese, Croatian, Dutch, Japanese, Portuguese, and Swedish are taught thanks to hired university lecturers. UP employees, students, and alumni have a 10% discount for all group language services.

Academic Sport Centre (UP ASC)

Sport activities are organised by the UP Academic Sport Centre. Palacký University students and emloyees can choose from a wide range of sport activities. You can use playing fields located in the close proximity of the dormitories or take part in various contests in the UP Sports Hall or in the boathouse. Facilities such as tennis courts, a minigolf course, a laser arena, a go-cart track and a paintball field are available to you, among others. The main goal of the UP Academic Sport Centre (UP ASC) is to ensure a rich offer of attractive sport and recreation activities for UP students, employees and public at unbeatably low prices. UP ASC coordinates all its activities with the UP long-term vision. More than three dozen regular sporting activities, several summer and winter sports courses, and educational programmes for lecturers are staffed by five UP core employees and six dozen external lecturers. Registration is required in order to make use of the UP ASC sport programmes.    


UP information centre and shop                                           

The information centre of Palacký University, shop, reading room, and community centre – all of this is housed in UPoint. Over an area of two hundred square metres, you'll find a designer fashion collection, high-quality souvenirs, books from the University Press, as well as information about the University and the services it provides.

Arts Centre  „KONVIKT“

The Baroque building of the former Jesuit boarding school is one of the oldest parts of the University of Olomouc. After a demanding and generous reconstruction, Palacký University has obtained a large historical complex with many original interiors. Five art-orientated departments of the Faculty of Arts and Pedagogical Faculty received new auditoriums and classrooms, studios, representative conference halls for international meetings, and offices for students and teachers.

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